State Farm® Insurance Agent Carol Jones

"The staff was very professional. Provided guidance to ensure that we secured the appropriate cover for our needs."

"I had an overall great experience since I’ve been with this office and working with Ms.Carol Jones. I had an awesome experience speaking with Ms.Neanne recently and she provided me with great service and such kindness! Overall, I would recommend this office to others that I know based on the service that I’ve received over the two years that I’ve been with them."

"Worked with Carol with my mom's home & car insurance and she was excellent and very professional She's the best!"

"Ms. Neanne was such a blessing to do business with each time I spoke with her. If you like excellent customer service I highly recommend you contact Ms Neanne with Carol Jones Agency for help with your insurance needs."

"I had a wonderful experience with Ms. Carol’s team. My agent Neanne was superb, she was very professional and knowledgeable. She did a great job answering questions i had and introducing various opportunities for State Farm customers that i was not aware existed. I am very thankful for that information, it has been very helpful. I would highly recommend this State Farm to anyone looking for a insurance team that goes above and beyond."

"Carol was amazing in helping me find the right coverage for our growing family. She took the time to understand my needs, explain my options, and answer every question so I could make the best decision for my future. Her guidance gave me peace of mind knowing I was well protected. I highly recommend her to anyone looking for a caring and knowledgeable agent."

"My State Farm agent, Carol, was great to work with! She made the process of selecting the right insurance plan simple and stress-free. She listened to my needs, explained everything clearly, and answered all my questions with patience and professionalism. I left feeling confident in my choice and truly valued as a customer. I highly recommend her to anyone looking for excellent service and guidance."

"I had an excellent experience with Ms. Carol as my State Farm agent. She was incredibly helpful in guiding me through the process of choosing the right plan for my needs. She took the time to explain all of my options in detail, answered every question I had, and made sure I fully understood my coverage. Her patience, professionalism, and friendly approach made the process easy and stress-free. I truly appreciate her dedication and highly recommend her to anyone looking for great service and knowledgeable guidance."

"Very professional and trustworthy. Always looking out for her customers."

"My mother spoke to the most helpful agent Neanne Hines!! She was so happy with the quotes..she mention she had World Class Customer service from Ms. Hines. Felt like family!!Thank you so much for assisting my mother!!"

"Excellent customer service, always timely with responses to my inquiries and all the staff is very friendly."

"Excellent customer service, very helpful, and informative."

"Carol Jones and her staff are top notch!!! Super professional and knowledgeable able to explain those complex insurance needs in a manner that doesn't make you feel dumb. They legitimately live up to the "like a good neighbor ". Save yourself time and headaches and give her team a call."

"Amazing service, good location"

"Amazing! Quick and to the point! Customer service was exemplar!"

"The most helpful and attentive insurance agent I have ever had. She went above and beyond to help me save money on my policy and is readily available via the phone and over email. And if that wasn't enough, she is also incredibly kind and pleasant to interact with and in this day in time, I will jump through hoops and do whatever I need to do to keep an agent like this. I more than recommend Mrs. Jones, I HIGHLY SUGGEST!!"

"I must say this is by far the best insurance company. I have ever had since day one they reached out and every time they have been so sweet and warm and pleasant and that alone makes u wanna stay knowing that you have wonderful people that are so Genuine we need more like you, glad I have you in my corner keep up the good work and God bless you."

"Neanne is the best and honestly one of my favorite people! Not only has she been extremely helpful during my time with State Farm but she’s professional, friendly, and always has the best advice. Thank you for making my experience a memorable one!! :)"

"I truly love this company, my aunt recommended them and it was the best decision I've made, Ms. Neanne is always nice and helpful if I have any questions and I've saved so much money with the company, State Farm is the best."

"This is the place to be! I Promise you will not be disappointed!! Carol Jones is amazing Agent always willing to help and very responsive . Neeane truly cares about your questions and concerns, and will help you as much as she can and will go above and beyond to assist you . They are very informative. This office truly represent what State Farm is about , I’m so satisfied with this service I referred my friends and family ! Thanks for everything!!!"

"The ladies in this office truly care about your questions and concerns and will help you as much as they can and make sure you have a good experience with State Farm insurance. I was blessed to talk to Neeane’ one of the agents and she is a literal angel, got me almost $100 of my insurance. She made sure I knew all the discounts and how I could obtain them and she always made sure I understood what was going on and what was going to happen. Love this office so much!!"

"I have been a customer for a long time, Carol Jones and Neanna Hines have been so incredibly helpful to me whenever I needed assistance. They make me feel valued as a customer and go out of their way to get valid information to me and they take the time to explain options to me and make sure I understand everything completely."

"Wonderful people!Very informative and very compassionate! I'm so glad I made the switch🤍"

"Great customer service and attention to detail."

"This is your one stop agency. I have my hospital insurance, life, renters and car insurance here. Carol and her staff is awesome especially Neanne. They are professional and so courteous. They take good care of me and I don't have any complaints. Thanks Carol for representing excellence and being the best StateFarm Agent in Georgia!!"