State Farm® Insurance Agent Carol Jones

"I can’t begin to express how impressed I am with the quality and professional service exhibited by Carol Jones and her staff. The assistance and knowledge of her office personnel is unmatchable. Ms. Jones’ customer relations representative was incredibly helpful in guiding me through our claim. She made sure I fully understood my coverage. Her patience, professionalism, and friendly approach made the process easy to understand. I highly recommend Carol Jones Agency to anyone looking for great service and knowledgeable guidance."

"Handicap accessible. Excellent customer service. Knowledgeable, compassionate, and professional. I have been a customer since 2014."

"Ms. Carol is the best State Farm Agent in Georgia. She and Neanne take good care of my whole family. I am so glad that im like a good neighbor because StateFarm is there."

"Great customer service always their for a neighbor"

"Always great customer service every time I call. One of the agent name Neanne always takes her time to explain new policy changes & what my options are. Thank you."

"I have been a loyal customer at State farm for many years. The Carol l Jones agency is the best fit to meet all of my insurance needs. The staff is very friendly and very professional. They're very informative and educated me on the best policies, special discounts, and rewards offered by State Farm for being a safe driver. As a multi-policy holder I am always notified if there's any changes to come in the present or future with my policies. I enjoy the concierge service that I receive."

"Omg!!! This State Farm office is the best. It’s always clean and cozy. Neanna is my agent, she always makes sure she is kind and attentive. Her knowledge is impeccable. I will never go anywhere else for my insurance needs."

"This office is great, and over the years Neanne Hines has always been so helpful and knowledgeable and I appreciate her so much!! Thanks for your wonderful help Neanne."

"The staff was very professional. Provided guidance to ensure that we secured the appropriate cover for our needs."

"I had an overall great experience since I’ve been with this office and working with Ms.Carol Jones. I had an awesome experience speaking with Ms.Neanne recently and she provided me with great service and such kindness! Overall, I would recommend this office to others that I know based on the service that I’ve received over the two years that I’ve been with them."

"Worked with Carol with my mom's home & car insurance and she was excellent and very professional She's the best!"

"Ms. Neanne was such a blessing to do business with each time I spoke with her. If you like excellent customer service I highly recommend you contact Ms Neanne with Carol Jones Agency for help with your insurance needs."

"I had a wonderful experience with Ms. Carol’s team. My agent Neanne was superb, she was very professional and knowledgeable. She did a great job answering questions i had and introducing various opportunities for State Farm customers that i was not aware existed. I am very thankful for that information, it has been very helpful. I would highly recommend this State Farm to anyone looking for a insurance team that goes above and beyond."

"Carol was amazing in helping me find the right coverage for our growing family. She took the time to understand my needs, explain my options, and answer every question so I could make the best decision for my future. Her guidance gave me peace of mind knowing I was well protected. I highly recommend her to anyone looking for a caring and knowledgeable agent."

"My State Farm agent, Carol, was great to work with! She made the process of selecting the right insurance plan simple and stress-free. She listened to my needs, explained everything clearly, and answered all my questions with patience and professionalism. I left feeling confident in my choice and truly valued as a customer. I highly recommend her to anyone looking for excellent service and guidance."

"I had an excellent experience with Ms. Carol as my State Farm agent. She was incredibly helpful in guiding me through the process of choosing the right plan for my needs. She took the time to explain all of my options in detail, answered every question I had, and made sure I fully understood my coverage. Her patience, professionalism, and friendly approach made the process easy and stress-free. I truly appreciate her dedication and highly recommend her to anyone looking for great service and knowledgeable guidance."

"Very professional and trustworthy. Always looking out for her customers."

"My mother spoke to the most helpful agent Neanne Hines!! She was so happy with the quotes..she mention she had World Class Customer service from Ms. Hines. Felt like family!!Thank you so much for assisting my mother!!"

"Excellent customer service, always timely with responses to my inquiries and all the staff is very friendly."

"Excellent customer service, very helpful, and informative."

"Carol Jones and her staff are top notch!!! Super professional and knowledgeable able to explain those complex insurance needs in a manner that doesn't make you feel dumb. They legitimately live up to the "like a good neighbor ". Save yourself time and headaches and give her team a call."

"Amazing service, good location"

"Amazing! Quick and to the point! Customer service was exemplar!"

"The most helpful and attentive insurance agent I have ever had. She went above and beyond to help me save money on my policy and is readily available via the phone and over email. And if that wasn't enough, she is also incredibly kind and pleasant to interact with and in this day in time, I will jump through hoops and do whatever I need to do to keep an agent like this. I more than recommend Mrs. Jones, I HIGHLY SUGGEST!!"

"I must say this is by far the best insurance company. I have ever had since day one they reached out and every time they have been so sweet and warm and pleasant and that alone makes u wanna stay knowing that you have wonderful people that are so Genuine we need more like you, glad I have you in my corner keep up the good work and God bless you."