State Farm® Insurance Agent Carol Jones

"I just switched over to State Farm and Ive never worked had a more seamless experience. Everyone is so helpful and thorough and I appreciate that. I had Carol and Deandrea help with my auto and life insurance. They are amazing!"

"I was not happy with my renewal rates from Allstate so I decided to shop around for better auto and home insurance. I shopped around and by far State Farm provided the best auto rates.The agent Deandrea Crawford was wonderful to work with, she explained all the coverage options patiently and clearly. Changing insurance companies is never fun but the huge savings ($774 lower than Allstate) was well worth the time,,,,,,, thank you Deandrea"

"I have been with Carol Jones‘s agency for years because of the way I’m treated. Neanne has been my go to person, she truly treats me like family. Whatever concerns I’ve she takes the time to make sure it’s resolved and I have clarity."

"Working with Neanne at the Carol Jones State Farm Agency has been nothing short of exceptional! From the moment I reached out, she made the entire process smooth, stress-free, and surprisingly enjoyable. Her professionalism is top-notch, but it’s her warmth, patience, and genuine care that truly set her apart.
Neanne takes the time to explain every detail clearly, making sure you feel confident and informed with your insurance choices. She’s incredibly responsive, quick with solutions, and always goes above and beyond to make sure you’re taken care of. It’s rare to find someone who combines expertise with such sincere customer service, but Neanne does it effortlessly.
If you’re looking for someone who truly has your best interests at heart, look no further than Neanne. She is an absolute asset to the Carol Jones State Farm Agency, and I couldn’t recommend her more!"

"Carol Jones has been my agent for several years now and I wouldn’t go any where else! She and her staff are professional, knowledgeable and kind. They are always available to help with all my needs. Give her a call for an informed quote and excellent customer service. Thank you Carol and Team!!"

"I love statefarm Deandra helped and she is so kind and personable. She helped me save a I got a really good price for my car insurance. She is my go to!!"

"I can say for this office like a good neighbor state farm is there. This agent and her staff have been amazing from the application until now. I am glad I switched and chose this office to handle my policies. Thank you for being amazing!"

"Neanne Is an Amazing Jewel! So personable, yet still so professional. It was a joy being serviced by her--Keep up the Excellent work NeAnne!!! ⭐🌟🌟🌟 ⭐"

"Neanne thank you so much for your great customer service and putting my mind at ease regarding my office insurance . Great suggestions and I’m pleased. 😇"

"Very good review experience with this officie Neanne help me with everything I need to know."

"Been with them for years. Neanne is the best!!"

"Carol Jones's office is the best! Neanna is my go-to person. She always explains how things work in a way I can understand; and if i can't reach her, she always reaches back out to me within 24hrs. She always lets me know if any changes happen and what my options are. She's the best."

"Very nice and understanding lady. Flexible may be a good way to describe her"

"I have been with this office for numerous years and I will tell you why in one word...NEANNE ! She is a God sent woman! The best customer service ever, the sweetest personality AND is excellent at her job! She knows policies, processes and procedures. If she leaves, I’m going with her !! Honestly, you can’t go wrong with Carol Jones, State Farm, they really do care!
Jamie Jones"

"I normally speak with Ms. Hines regarding my insurance, and sometimes Ms. Jones, and they are very helpful and kind. Great service, highly recommend them."

"I can’t begin to express how impressed I am with the quality and professional service exhibited by Carol Jones and her staff. The assistance and knowledge of her office personnel is unmatchable. Ms. Jones’ customer relations representative was incredibly helpful in guiding me through our claim. She made sure I fully understood my coverage. Her patience, professionalism, and friendly approach made the process easy to understand. I highly recommend Carol Jones Agency to anyone looking for great service and knowledgeable guidance."

"Handicap accessible. Excellent customer service. Knowledgeable, compassionate, and professional. I have been a customer since 2014."

"Ms. Carol is the best State Farm Agent in Georgia. She and Neanne take good care of my whole family. I am so glad that im like a good neighbor because StateFarm is there."

"Always great customer service every time I call. One of the agent name Neanne always takes her time to explain new policy changes & what my options are. Thank you."

"Omg!!! This State Farm office is the best. It’s always clean and cozy. Neanna is my agent, she always makes sure she is kind and attentive. Her knowledge is impeccable. I will never go anywhere else for my insurance needs."

"This office is great, and over the years Neanne Hines has always been so helpful and knowledgeable and I appreciate her so much!! Thanks for your wonderful help Neanne."

"Worked with Carol with my mom's home & car insurance and she was excellent and very professional

She's the best!"

"Ms. Neanne was such a blessing to do business with each time I spoke with her. If you like excellent customer service I highly recommend you contact Ms Neanne with Carol Jones Agency for help with your insurance needs."

"I had a wonderful experience with Ms. Carol’s team. My agent Neanne was superb, she was very professional and knowledgeable. She did a great job answering questions i had and introducing various opportunities for State Farm customers that i was not aware existed. I am very thankful for that information, it has been very helpful. I would highly recommend this State Farm to anyone looking for a insurance team that goes above and beyond."

"Carol was amazing in helping me find the right coverage for our growing family. She took the time to understand my needs, explain my options, and answer every question so I could make the best decision for my future. Her guidance gave me peace of mind knowing I was well protected. I highly recommend her to anyone looking for a caring and knowledgeable agent."