State Farm® Insurance Agent Carol Jones

"Excellent customer service, always timely with responses to my inquiries and all the staff is very friendly."

"Excellent customer service, very helpful, and informative."

"Carol Jones and her staff are top notch!!! Super professional and knowledgeable able to explain those complex insurance needs in a manner that doesn't make you feel dumb. They legitimately live up to the "like a good neighbor ". Save yourself time and headaches and give her team a call."

"Amazing service, good location"

"Amazing! Quick and to the point! Customer service was exemplar!"

"The most helpful and attentive insurance agent I have ever had. She went above and beyond to help me save money on my policy and is readily available via the phone and over email. And if that wasn't enough, she is also incredibly kind and pleasant to interact with and in this day in time, I will jump through hoops and do whatever I need to do to keep an agent like this. I more than recommend Mrs. Jones, I HIGHLY SUGGEST!!"

"I must say this is by far the best insurance company. I have ever had since day one they reached out and every time they have been so sweet and warm and pleasant and that alone makes u wanna stay knowing that you have wonderful people that are so Genuine we need more like you, glad I have you in my corner keep up the good work and God bless you."

"Neanne is the best and honestly one of my favorite people! Not only has she been extremely helpful during my time with State Farm but she’s professional, friendly, and always has the best advice. Thank you for making my experience a memorable one!! :)"

"I truly love this company, my aunt recommended them and it was the best decision I've made, Ms. Neanne is always nice and helpful if I have any questions and I've saved so much money with the company, State Farm is the best."

"This is the place to be! I Promise you will not be disappointed!! Carol Jones is amazing Agent always willing to help and very responsive . Neeane truly cares about your questions and concerns, and will help you as much as she can and will go above and beyond to assist you . They are very informative. This office truly represent what State Farm is about , I’m so satisfied with this service I referred my friends and family ! Thanks for everything!!!"

"The ladies in this office truly care about your questions and concerns and will help you as much as they can and make sure you have a good experience with State Farm insurance. I was blessed to talk to Neeane’ one of the agents and she is a literal angel, got me almost $100 of my insurance. She made sure I knew all the discounts and how I could obtain them and she always made sure I understood what was going on and what was going to happen. Love this office so much!!"

"I have been a customer for a long time, Carol Jones and Neanna Hines have been so incredibly helpful to me whenever I needed assistance. They make me feel valued as a customer and go out of their way to get valid information to me and they take the time to explain options to me and make sure I understand everything completely."

"Wonderful people!Very informative and very compassionate! I'm so glad I made the switch🤍"

"Great customer service and attention to detail."

"This is your one stop agency. I have my hospital insurance, life, renters and car insurance here. Carol and her staff is awesome especially Neanne. They are professional and so courteous. They take good care of me and I don't have any complaints. Thanks Carol for representing excellence and being the best StateFarm Agent in Georgia!!"

"Love this business and the staff is amazing"

"State Farm has always been my first choice for Insurance but what I really love is the Level of customer service that is provided from this particular office. Carolyn Jones is my Agent and I absolutely love this Office. All of the Agents are kind, patient, and very professional. They are very knowledgeable with all of State Farm’s policies and services that they offer and are always finding ways to help me save money. I definitely recommend Carolyn Jones office as your future State Farm Agent."

"She was great!!!"

"Excellent customer service. The ladies in this office are very knowledgeable and willing to serve. If you need any type of insurance package give them a call."

"I have been with Mrs. Jones for home, auto and life insurance and will continue to be there. I've always interacted with Mrs. Neanne, let me just say she is heaven sent! She's stayed on the phone with me for car wrecks, given the best advice in terms of life insurance and came to the rescue for my home insurance! I am so grateful to have my business with good people such as Mrs. Jones and her staff. I would reccomend them to everyone, professional, responsive, attentive and GREAT RATES!! Thank you all for all you do for your customers especially me!!"

"Carol Jones and staff are number "1" in customer satisfaction. I recently contacted Carol regarding insurance quotes for several vehicles for my son, who at the time was not a State Farm customer. Carol and her staff member Neanne, provided detail quote information which allow my son to make an informative decision in comparing State Farm against his insurance company. My son was in awe of the service and professionalism he received from Carol and her staff. I informed him that's the type service I receive all the time. He was so impressed he moved his business over to Carol. Thank you so much for all your help in my son's insurance need."

"I was in the process of purchasing a vehicle and needed quotes quickly. The problem was I was not with State Farm at time but looking to switch. I called Carol in a panic and unsure of my next move. She talked me through process so that I could comprehend. I asked for a quote and she replied no problem in less than 10 mins I had multiple quotes of different coverage she wanted to ensure I knew of all the options. Carol walked me through line by line so I understood, in that moment I knew she cared more about the person than getting my business. That made my decision that much easier I transitioned to State Farm that day and have been happy ever since. All I can say is thank you Carol ."

"Carol and her staff are amazing! They are always very professional and knowledgeable. Each time I call they take the time to thoroughly address any concerns I may have, and they are always keeping me abreast of the latest happenings in the insurance world. I currently have 2 vehicles insured through their office, and I can’t imagine using any other office or insurance."

"The best customer service when ever I call! Ms. Hines is always a pleasure to talk to. The entire office has great customer service! When ever I call I always feel like I am talking to family and I love that. You all keep up the good work and thanks for everything you do."

"Ms. Jones will get it done when others quit. Thank you for a job will done"